Who we are
Technical support of businesses, digital marketing, web development and applications are the fields in which we specialize. Despite the economic adversity, we have managed to grow significantly and become active in Greece and abroad. We place great emphasis on the quality of services we offer and we are proud that our main and strongest “means of advertising” are our customers themselves.
We create professional relationships consisting of honesty and transparency, respect and communication. Our greatest satisfaction is when our client enjoys zero downtime, and can work uninterrupted without any technical problem, when his company grows and becomes recognisable through our advertising campaigns, when he can brag about his awesome website and how we made everything much easier with the personalized software we created.
What Makes Us Unique
Our Philosophy
Technical Support
zero downtime
Digital Marketing
Growth & Return of Investment
Web & Software Development
Turning ideas into Reality
Our Personnel
Proactive Support
We believe that prevention is better than cure. We actively monitor all of our customers' networks to predict and prevent interruption of Service. Our engineers visit all customers at least once a month in order to strengthen the relationship with the customer.
In addition, our I.T. Engineers receive daily updates via e-mail, which provide a clear picture of what happens to their customers' networks. They also receive a weekly update that includes a complete summary of the operating status of all network devices (servers, firewalls, switches, routers, UPS, and PC). This allows us to have a good idea of where problems may arise and resolve them before it causes a system crash.
An additional advantage offered by preventive maintenance to our customers is the ability to predict hardware failures. This in turn, provides two important advantages:
1. The system down time is minimized, or in some cases completely eliminated
2. In case of failure of hardware, we provide a report of the predicted failure, because as soon as an upcoming hardware failure is found and replaced, the greater the chances of coverage by the manufacturer's warranty. In this way, our client is freed from the hardware replacement costs.
This regular interaction with our customers, enables us to provide the highest levels of support, combined with the creation of a productive working relationship with the users. It also helps your staff be more productive when it comes to computer usage.
