Network Dynamics

Project Coordinator

Are you a detail-oriented individual with a passion for project management?

Job Summary

We are currently seeking a proactive and organized Project Coordinator to join our team. In this full time role you will be responsible for overseeing and facilitating the execution of various projects, ensuring that they are completed on time and within budget. As a key liaison between different teams, you will play a crucial role in fostering collaboration and communication.

Responsibilities:

Assisting and supporting the project manager.
Designing and controlling the project schedule.
Organizing, attending, and participating in stakeholder meetings.
Documenting and following up on important actions and decisions from meetings.
Preparing necessary presentation materials for meetings.
Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
Ensuring project deadlines are met.
Determining project changes.
Providing administrative support as needed.
Undertaking project tasks as required.
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Assess project risks and issues and provide solutions where applicable.
Ensure stakeholder views are managed towards the best solution.
Update senior management on the project’s progress and showcase the project’s value.
Delegating tasks to team members.
Tracking and communicating project risks and opportunities.
Looking for ways to increase the project’s profitability and reduce expenses where possible.
Liaising with clients to determine the project’s objectives and manage expectations.
Handling financial queries.

Requirements:

Exceptional verbal, written, and presentation skills.
Strong organizational and time-management skills.
Strong client-facing and teamwork skills.
Detail-oriented with a focus on delivering high-quality results.
Competency in Microsoft applications including Teams, Excel, and Outlook.
Advanced computer USER skills (office apps, Google search etc.)
Fluent or almost fluent English.
Knowledge of file management, transcription, and other administrative procedures.
Ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
Hands-on experience with project management tools (e.g. Smartsheets, Trello)

Additional qualifications that would be beneficial for this role include proven work experience in similar roles and proficiency in other foreign languages.

Who we are:

Network Dynamics has existed in its current form since 2005, created by a group of I.T. Engineers with more than 35 years of total experience in Network Support Services, Onsite Support Services, Data Center Services and Project Management throughout EMEA and APAC, heading offices based out of Hong Kong, Sydney, Australia and Athens.
Network Dynamics place a great emphasis on the quality of services they offer and proudly state that their strongest “means of advertising” are their customers.

Why join us:

At Network Dynamics, you will have the opportunity to collaborate with a team of enthusiastic professionals committed to achieving excellence. Our package includes a competitive compensation plan, avenues for professional growth, and a team-oriented work environment that fosters innovation and ingenuity.
If you're enthusiastic about creating a significant difference and playing a role in the triumph of a dynamic organization, we eagerly await your application!

 

IT Support Engineer

Are you a proactive and customer-focused IT professional? We're seeking an IT Support Engineer to join our team in a hybrid model, providing remote technical support to our valued clients. The ideal candidate possesses a robust IT support background, outstanding problem-solving skills, and the ability to excel in a dynamic, remote work environment. Your role will involve troubleshooting hardware and software issues, assisting with network configurations, and ensuring a seamless IT experience for our clients.

Responsibilities:

Researching, diagnosing, and troubleshooting customer issues, identifying effective solutions.
Following standard procedures for escalating unresolved issues to the appropriate internal teams.
Providing prompt and accurate feedback to customers.
Ensuring proper recording and closure of all support issues.
Preparing accurate and timely reports.
Documenting support processes, solutions, and client interactions.
Working two alternating shifts: 08:00-16:00 & 13:00-21:00.

Requirements:

Background in Information Technology, Computer Science, or equivalent.
2-3 years of experience in similar roles.
Team player with proven enterprise technical support experience (M365 Suite, Gapps, Azure).
Strong and up-to-date knowledge of Windows 10.
Solid knowledge of Server OS 2016/2019/Azure AD.
Familiarity with WatchGuard and FortiGate FW.
Strong problem-solving skills and knowledge of Network/Routing, LAN.
Excellent client-facing, written, and verbal communication skills.
Proficiency in English, both written and verbal.
Solid grasp of VoIP and Network Security best practices (considered as a plus).
Active Microsoft 365/Azure certifications are a plus.

 

Who we are:

Network Dynamics, established in 2005, is a team of IT Engineers with over 35 years of combined experience in Network Support Services, Onsite Support Services, Data Center Services, and Project Management across EMEA and APAC. With offices in Hong Kong, Sydney, Australia, and Athens, we prioritize service quality and consider our satisfied customers the strongest testament to our expertise.

Why join us:

At Network Dynamics, you'll collaborate with a team of enthusiastic professionals dedicated to excellence. We offer a competitive compensation plan, opportunities for professional growth, a Microsoft 365 and Azure learning path with certifications, and a team-oriented work environment that encourages innovation and ingenuity.

If you're passionate about making a significant difference and playing a crucial role, we invite you to be part of our dynamic team!