Executive Maritime IT Support Contract
Boost your operational efficiency
Scheduled Technical Visits
Our scheduled visits are of preventative nature aiming to maintain optimum function of your network and devices.
Remote Support
A dedicated team of engineers is always available to diagnose, resolve technical issues or if necessary, coordinate and deploy a field taskforce; 24/7/365.
Onsite Support
Our field engineers are experienced problem solvers, ready to tackle any urgent technical problem.
Security
We consider each network individually to provide the maximum allowable level of network security, and properly configure security software and settings, including business antivirus, anti-spyware, and firewall. Part of this service is diagnosing and removing any potential or existing viruses, spyware, and malware.
Server Monitoring & Maintenance
Your Server is always updated with the latest firmware, its hardware is checked during scheduled visits and remotely during our maintenance sessions.
Data Back-up
Cloud-based data backups are key to ongoing data availability and integrity.
Design and Implementation of Network Infrastructure
We perform a complete study of the present and future needs of our client and then offer our impartial, expert case study and proposal, based on these exact needs.
Get an entire IT department that can scale with your business as it grows for less than the cost of one full-time employee.
Why Executive Maritime
IT Support Contract?
We have been offering IT services to companies in the Maritime industry since 2005, when our company was founded. Our high standards were molded by those companies and we had the unique opportunity to learn and adjust our services in order to support their networks in their full extent.
The Executive Maritime IT Support Contract is a complete IT support pack including 24/7/365 unlimited remote and onsite support with maximum 30-minute response time, scheduled visits of preventative maintenance, data backup, network security etc.
A high-level Engineer is
ALWAYS available
100% continuous operation
Οur worldwide coverage and 24/7/365 tech support deaprtment makes managing your remote offices around the world efficient, secure and cost-effective, we also have engineers on standby in major cities in WORLDWIDE in order to offer ONSITE support as well as remote support. We have engineers at all major worldwide shipping ports allowing us to service our clients’ vessels in dry dock or at ancho – saving valuable time and resources when infrastructure upgrades or support on board are required.
Scalability
Planning for the future
The growth and expansion plans of our clients are very important factors in offering a solution that can be continuously effective without large additional investments.