Contracts maintenance / technical support
Maintenance contracts and technical support, is designed based on each client’s needs. This allows us to offer the most comprehensive level of support, while maintaining a realistic cost. Our goal is to make sure that the clinet feels like there is an internal IT department at a fraction of a cost.
Availability | 100% continuous operation
When we design a corporate network for a client, we start by eliminating the basic security risks involved with fundamental internet access – i.e. internet access, and sending / receiving emails. For us this is a non-negotiable part of our network design stage, and once completed, our client is informed of further measures that can be taken to avoid unauthorized data access by third parties.
Once we have performed the security audit and implemented the measures that we have specified, we perform tests to verify the integrity of the solution we have offered. This takes the form of test-hacking or ethical hacking by a Certified Ethical Hacker (CEH) in order to certify that the solutions we have offered are effective in reducing or indeed eliminating the risk of unauthorized access.
One of our most important services is in the field of disaster recovery and disaster planning. We are able to offer full scale disaster recovery of entire networks or individual servers.
Many of our existing customers first came to us after sustaining almost catastrophic damage to their infrastructure – which in some cases, ironically, was made worse by their technical support staff.
Network Implementation Studies
The first step in implementing either a new data network or upgrading / expanding an already existing is to understand the needs and financial capabilities of our client. That way we can provide the most reliable and efficient solution.
Why be at the office if you don’t need to be? – We integrate technologies from leading software manufacturers that facilitate secure, fast and highly available remote access systems for staff working off-site.
Any resources that would normally be available to them at the office are also provided to them remotely when they are off-site, enabling seamless collaboration with staff that is in the office, or indeed other remote workers.